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Wednesday, November 21, 2018

Notice of maintenance of our servers – Thursday, November 29, 2018

Please note that we will be doing maintenance work on our servers on November 29, 2018, from 9:00 p.m. to 6:00 a.m.

We have made every effort to minimize the impact of the maintenance work on our customers. However, to avoid any inconvenience, please refer to the list below for services that may not be available during this period:

  • Installation and update of all software products
  • CCQ rates update
  • Production of T4A and RL-2 forms
  • Updating Accountant’s Drill and Avantage PRO forms
  • Loyalty and Gift Card Portal
  • Resetting Acomba passwords
  • Purchasing and downloading a trial version or a student version via the Online Store

Despite all preventive measures we have taken, additional functions requiring an Internet link could be interrupted at certain times during this period. For this reason, if you expect to use any of our functions accessible via Internet (e.g. Electronic Funds Transfer (EFT), we suggest that you do it before 9 p.m. Thursday, November 29.

We apologize for any inconvenience that this situation may cause.

The ACCEO team